Balanced Scorecard (BSC) Trainings

Practical training and coaching for balanced scorecard

Available training courses

Training courses below are available as e-trainings as well as personal on site training:

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Other trainings

• Balanced Scorecard for MBA students
• Risk management integrated in Balanced Scorecard [2 hours]

Successful design of Key Performance Indicators (KPI) – who should create them and how
Guide to practical implementation of Balanced Scorecard in the whole organization
Easier and more transparent strategy map with Balanced Scorecard
Cascading balanced scorecard in your organization
Audit of balanced scorecard that you already run in your company

Training price

We offer trainings in 3 formats:

To find out training price, please contact us with your request.

Request for training

Please, use contact form to send the request for training.

Balanced Scorecard is a powerful concept used worldwide by the most successful companies. That is why the Balanced Scorecard is today a part of course in MBA programs.

Our company has a solid background with practical usage of Balanced Scorecard we are happy to share our expertise with MBA students focusing course program on practical aspects of Balanced Scorecard.

We can participate in your MBA course in 3 different ways:

• eTraining product “Practical introduction in Balanced Scorecard“. This products includes 40 minutes of explanations. For MBA class room this product can be used as a stand alone or together with comments of MBA lecturer who is running Balanced Scorecard course;
• Web-based training “Practical introduction in Balanced Scorecard’. In this case one of our specialists plays role of lecturer and explains MBA students key aspects about practical usage of Balanced Scorecard, giving real-life examples and answering questions;
• Invite our specialist to your class room. Face-to-face networking, workshops, better interaction with MBA students. One of these who designed BSC Designer, BSC Toolkit, managed creation of KPI Library will help your students with better understanding of practical aspects of Balanced Scorecard. We are located in Prague, Czech Republic, so we are free to travel in Europe.

If you are interested in adding practical course about Balanced Scorecard in MBA program that you are teaching, please contact us.

eTraining: Test and update Balanced Scorecard

In this part of the training will explain how to test your Balanced Scorecard system.

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The duration of the training part: 35 min. Coaching part includes 1 exercise.

Welcome to Testing the Balanced Scorecard

In this part of the training we will discuss problems associated with testing the current Balanced Scorecard and finding some problems inside, as well as a regular update of your scorecard:

• Why we actually need to test and update our Balanced Scorecard regularly;
• What are simple the questions that you can ask your employees, so that you can test your Balanced Scorecard implementation quality;
• We summarize all of the main ideas about testing and updating the scorecard into the checklists.

Play example: Why Testing the Balanced Scorecard is Important

Play example: Testing if your Scorecard is Balanced

In the coaching part of the training we discuss:

• What if the Balanced Scorecard is used by top management only?
• What if your employees only work to improve the values of the indicators and not to achieve business goals?
• What if you have too many indicators?
• What communication channels should exist within the company for Balanced Scorecard?
• How to check if the scorecard is actually linked to your strategic goals;
• How to test the Balanced Scorecard cascading and strategy maps in your company;

eTraining: Cascading and Balanced Scorecard

Cascading is the principle of combining strategy maps and scorecards from different levels of your organization.

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The duration of the training part: 29 minutes. Coaching part includes 1 exercises.

Welcome to Cascading BSC eTraining

This part of the training includes practical information about how to combine balanced scorecards from different levels.

How to create cascading scorecards and what to do if we face some collisions:

• What is cascading applied to Balanced Scorecard;
• Why we cannot use just one big Balanced Scorecard;
• When creating the cascade, start with business problem;
• Find out if the cascade of balanced scorecards fit the organizational structure of your business;
• Follow simple steps to create, modify and support the cascading scheme;

Play Example: Prevent Overloading of Scorecards

Play Example: History of BSC Cascading

In the coaching part of the training we answer some important questions about cascading:

• What is the sign we need to use cascading?
• Do we need scorecard for team, for business unit or for individual?
• How to represent the importance of your strategic goals in the cascading scorecard;
• How to represent cascading visually

eTraining: Strategy Map and Balanced Scorecard

In the second part of the training you will learn how to define your strategic goals and how to create strategy maps. The duration of the training part: 31 min. Coaching part includes 1 exercise.

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In this part of the BSC training we will talk about your strategic goals and the creation of strategy maps.

Play Example: Introduction to e-Training

The purpose of the Balanced Scorecard is to put your strategy into action, which is exactly what we explain in this part of the training:

• Why businesses need strategy maps? We talk about strategy maps as a visualization tool.
• What steps you need to do take in order to go from vision and mission statements to the strategy maps.

In the coaching part of the training, we answer questions about Strategy Maps:

• Who should design strategy maps, who should be involved in the process of creation?
• How often should the strategy map be reviewed?
• Can we simply use the Balanced Scorecard or should we combine strategy maps and BSC?ˇ
• What stages of strategy map design we need to pass in order to create a great strategy map;

Play Example: Use Strategy Map for Visualization of Business Goals

Play Example: 2 Simple Rules About Strategy Maps

In this part of the training we also discuss the algorithm involved in the design of strategy maps:

• How to define strategic goals;
• What time frame should we use;
• How can we link strategy map to indicators;
• How to automate the creation of strategy maps with software.

eTraining: design winning KPIs

In this part of the training, we will explain how to design winning Key Performance Indicators (KPIs).

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The duration of the training part: 33 min. Coaching part includes 2 exercises.

Welcome to Winning KPIs eTraining

In this part of the training you will learn how to create winning KPIs:

• What is one indicator? What properties are there?
• Who should design the KPI? Who are the stakeholders? How do you use the Balanced Scorecard consulting service?
• How to link indicators to your strategic goals;
• What indicators are good and what indicators are bad? How to check them!

When we are talking about KPIs, we want you to remember, that KPIs are just the model of the business, not the business itself, that’s why on one hand you cannot measure 100% of your business with KPIs, yet you can measure the important part of the business and control its performance.

Play Example: What are Indicators

Play Example: Winning KPIs for Sales

During the coaching section, we answer the following questions:

• What is the best number of indicators?
• How to check the indicators you already have;
• How to analyze the values of indicators in time; What if the value didn’t changed in a month?
• We explain who should update indicators and how.

eTraining: How to build Balanced Scorecard

In the second part of the training you will learn how to build the balanced scorecard.

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The duration of the training part: 30 min. Coaching part includes 2 exercises + bonus.

Welcome to Build BSC eTraining

In this part of the training you will learn how to build the Balanced Scorecard:

• This part of the training explains the processes of building Balanced Scorecard;

Why do we really need Balanced Scorecard? To connect the strategy and action, which is actually the purpose of the training. To explain how to connect the strategy of your company to the action of your line-level employees with Balanced Scorecard.

Play Example: Calculate Performance in BSC

Play Example: Key Rules about Updating Scorecard Regularly.

• We explain what every Balanced Scorecard term means: BSC, Balanced Scorecard, KPI, dashboard
• We explain why using financial indicators is something that limits your business;
• Our training includes a practical approach to building Balanced Scorecard – we show you how to start with a business problem and move to the indicators and actions that will be linked to the indicators;

During the coaching session we answer questions about the Balanced Scorecard design process, such as:

• What is the best number of indicators in each category?
• How many categories and sub-categories should we use?
• How can one define priorities with Balanced Scorecard?
• What is the best scale for weights?
• What to do if target values were achieved;
• How many tasks and indicators should be assigned to one employee?

This part of the training also includes some other key aspects about Balanced Scorecard. The main benefit of this training is that you will understand how to start with your strategic goal and create indicators that will help you measure your progress and achieve your strategic goal.

In the coaching part of the training we ask you to do 2 exercises, that will help you to start with your brainstorming process associated with Balanced Scorecard design.

Bonus

The bonus for this part is “How to Calculate Values of Indicators” a 3-page document that explains how to calculate the values of the Balanced Scorecard if you decided to calculate the performance manually.

We are running a special offer now – you can buy BSC Toolkit for $150 right now with clickbank.

Balanced Scorecard Toolkit

Balanced Scorecard Toolkit includes step-by-step manuals, documents, presentations, check lists designed to help business professionals with successful development and implementation of Balanced Scorecard.

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The BSC Toolkit:

• Provides valuable information for each stage of Balanced Scorecard life cycle;
• Provides ready-to-use guides, check lists, step-by-step manuals;
• Saves time that balanced scorecard specialist would spend on research;
• Toolkit includes more than 380 of slides with information;

Check the content of the Toolkit with examples of slides and texts below.

Inside BSC Toolkit

BSC Toolkit includes several documents. Each document covers particular topic of Balanced Scorecard and related areas. Check the content below.

Free Balanced Scorecard trainings:

• Strategic Goals and Balanced Scorecard
• What Does “Balanced” Mean?
• Balanced Scorecard Implementation
• Balanced Scorecard Software
• Designing Winning Indicators
• Cascading Balanced Scorecard
• Strategy map and 3 level BSC model
• Balanced Scorecard Templates

Use the form below to download free bonuses for Balanced Scorecard (BSC) training. These bonuses are delivered in as mp3 files packed in .zip archive.

Please, specify your email address below to download Free Balanced Scorecard Training Bonuses:

• You will have download link immediately;
• You will have e-mail with some start-up instructions;
• We can send you some offers about templates and BSC products;

Please, note: if for some reasons you don’t want to have emails from us, but still want to use BSC bonuses, you can just click the button without entering any email.