Balanced Scorecard (BSC) Trainings

eTraining: Motivation for the Balanced Scorecard

Welcome to the eTraining: “Motivation for the Balanced Scorecard“. In this part of the Balanced Scorecard training we will talk about motivation for the Balanced Scorecard.

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Designing and implementing the scorecard does take a certain amount of work,  and using it properly may require your managers and employees to change the way they work, and even the way they think about their place in your company.  Obviously, you will need to motivate them to do that work and make those changes.

You will learn how to prepare your company for Balanced Scorecard, define Balanced Scorecard stakeholders and create the Balanced Scorecard implementation strategy.

Motivation for BSC – Introduction

There are thousands of books about motivation.  And most managers already have experience motivating people.  But when it comes to implementing the Balanced Scorecard, some of the most common motivational techniques just don’t apply.  Your managers may need to learn some new techniques in order to properly motivate their teams—so you will also need to know how to motivate them.

Example 1: Motivate CEO – few final tips

Example 2: Use BSC to provide employees with feedback

The e-training includes the following topics:

• Motivating Managers and CEOs
• Motivating Line-Level Employees
• Migrating to the Balanced Scorecard
• General Motivation Tricks
• Old Motivation Tricks, applied to the Balanced Scorecard

We are going to give a detailed guide on how to motivate your employees for Balanced Scorecard.

eTraining: Strategy Map and Balanced Scorecard

Welcome to the eTraining: “Prepare for Balanced Scorecard“. In this part of the Balanced Scorecard training we will talk about Balanced Scorecard implementation strategy.

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You will learn how to prepare your company for Balanced Scorecard, define Balanced Scorecard stakeholders and create the Balanced Scorecard implementation strategy.

Prepare for BSC – Introduction

How to prepare your business for Balanced Scorecard? It looks like most of problems with future Balanced Scorecard usage appear because of the business was not properly prepared for Balanced Scorecard and there was no properly developed Balanced Scorecard implementation plan.

Example 1: BSC and Company Mission

Example 2: Roles in BSC Implementation

The e-training includes the following topics:

• Prepare business vision, mission and strategy!
• Analysis of Balanced Scorecard Customers
• Strategy for the Balanced Scorecard implementation
• Prepare to release the implementation strategy
• Mapping the Implementation Plan

We are going to give a detailed guide on how to prepare your business for Balanced Scorecard as well as plan the Balanced Scorecard Implementation.

Part 1 – Introduction To Balanced Scorecard Training

Details of Balanced Scorecard Training

e-Training: Practical introduction to Balanced Scorecard concept.

The training involves a practical introduction on the Balanced Scorecard design, implementation and usage.

• Training name: Practical Introduction to Balanced Scorecard
• Recording duration: 40 minutes
• Language: English
• Target audience: Investors, CEOs, Top Managers

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Training includes 6 parts, the total duration of all parts is 40 minutes. Before placing order, please check the free example below.

Training includes basic information on Balanced Scorecard and is aimed for investors, CEOs and top managers interested in using the Balanced Scorecard concept.

• There are free bonuses for this training: Download Bonuses.

Description

Training includes basic information on Balanced Scorecard and is aimed for investors, CEOs and top managers interested in using the Balanced Scorecard concept.

• We start from basic discussions about what a Balanced Scorecard is and why the management of a company needs this method; what are its benefits?
• Why the measurement of financial indicators is not enough today and how to involve people in your real business goals by using the Balanced Scorecard;
• Basic ideas about the Balanced Scorecard design and implementation, giving an overview of the principles that the Balanced Scorecard specialist should follow;
• The practical part has a step-by-step review on how a business address problems and opportunities with the Balanced Scorecard;
• We show how the key performance indicators appears, analyzed and checked. Typical problems with indicators are reviewed in details;
• Finally, training shows how to check if the Balanced Scorecard works for your company, what results you can expect and how to improve your business performance.

eTraining: Test and update Balanced Scorecard

In this part of the training will explain how to test your Balanced Scorecard system.

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The duration of the training part: 35 min. Coaching part includes 1 exercise.

Welcome to Testing the Balanced Scorecard

In this part of the training we will discuss problems associated with testing the current Balanced Scorecard and finding some problems inside, as well as a regular update of your scorecard:

• Why we actually need to test and update our Balanced Scorecard regularly;
• What are simple the questions that you can ask your employees, so that you can test your Balanced Scorecard implementation quality;
• We summarize all of the main ideas about testing and updating the scorecard into the checklists.

Play example: Why Testing the Balanced Scorecard is Important

Play example: Testing if your Scorecard is Balanced

In the coaching part of the training we discuss:

• What if the Balanced Scorecard is used by top management only?
• What if your employees only work to improve the values of the indicators and not to achieve business goals?
• What if you have too many indicators?
• What communication channels should exist within the company for Balanced Scorecard?
• How to check if the scorecard is actually linked to your strategic goals;
• How to test the Balanced Scorecard cascading and strategy maps in your company;

eTraining: Cascading and Balanced Scorecard

Cascading is the principle of combining strategy maps and scorecards from different levels of your organization.

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The duration of the training part: 29 minutes. Coaching part includes 1 exercises.

Welcome to Cascading BSC eTraining

This part of the training includes practical information about how to combine balanced scorecards from different levels.

How to create cascading scorecards and what to do if we face some collisions:

• What is cascading applied to Balanced Scorecard;
• Why we cannot use just one big Balanced Scorecard;
• When creating the cascade, start with business problem;
• Find out if the cascade of balanced scorecards fit the organizational structure of your business;
• Follow simple steps to create, modify and support the cascading scheme;

Play Example: Prevent Overloading of Scorecards

Play Example: History of BSC Cascading

In the coaching part of the training we answer some important questions about cascading:

• What is the sign we need to use cascading?
• Do we need scorecard for team, for business unit or for individual?
• How to represent the importance of your strategic goals in the cascading scorecard;
• How to represent cascading visually

eTraining: Strategy Map and Balanced Scorecard

In the second part of the training you will learn how to define your strategic goals and how to create strategy maps. The duration of the training part: 31 min. Coaching part includes 1 exercise.

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In this part of the BSC training we will talk about your strategic goals and the creation of strategy maps.

Play Example: Introduction to e-Training

The purpose of the Balanced Scorecard is to put your strategy into action, which is exactly what we explain in this part of the training:

• Why businesses need strategy maps? We talk about strategy maps as a visualization tool.
• What steps you need to do take in order to go from vision and mission statements to the strategy maps.

In the coaching part of the training, we answer questions about Strategy Maps:

• Who should design strategy maps, who should be involved in the process of creation?
• How often should the strategy map be reviewed?
• Can we simply use the Balanced Scorecard or should we combine strategy maps and BSC?ˇ
• What stages of strategy map design we need to pass in order to create a great strategy map;

Play Example: Use Strategy Map for Visualization of Business Goals

Play Example: 2 Simple Rules About Strategy Maps

In this part of the training we also discuss the algorithm involved in the design of strategy maps:

• How to define strategic goals;
• What time frame should we use;
• How can we link strategy map to indicators;
• How to automate the creation of strategy maps with software.

eTraining: design winning KPIs

In this part of the training, we will explain how to design winning Key Performance Indicators (KPIs).

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The duration of the training part: 33 min. Coaching part includes 2 exercises.

Welcome to Winning KPIs eTraining

In this part of the training you will learn how to create winning KPIs:

• What is one indicator? What properties are there?
• Who should design the KPI? Who are the stakeholders? How do you use the Balanced Scorecard consulting service?
• How to link indicators to your strategic goals;
• What indicators are good and what indicators are bad? How to check them!

When we are talking about KPIs, we want you to remember, that KPIs are just the model of the business, not the business itself, that’s why on one hand you cannot measure 100% of your business with KPIs, yet you can measure the important part of the business and control its performance.

Play Example: What are Indicators

Play Example: Winning KPIs for Sales

During the coaching section, we answer the following questions:

• What is the best number of indicators?
• How to check the indicators you already have;
• How to analyze the values of indicators in time; What if the value didn’t changed in a month?
• We explain who should update indicators and how.

eTraining: How to build Balanced Scorecard

In the second part of the training you will learn how to build the balanced scorecard.

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The duration of the training part: 30 min. Coaching part includes 2 exercises + bonus.

Welcome to Build BSC eTraining

In this part of the training you will learn how to build the Balanced Scorecard:

• This part of the training explains the processes of building Balanced Scorecard;

Why do we really need Balanced Scorecard? To connect the strategy and action, which is actually the purpose of the training. To explain how to connect the strategy of your company to the action of your line-level employees with Balanced Scorecard.

Play Example: Calculate Performance in BSC

Play Example: Key Rules about Updating Scorecard Regularly.

• We explain what every Balanced Scorecard term means: BSC, Balanced Scorecard, KPI, dashboard
• We explain why using financial indicators is something that limits your business;
• Our training includes a practical approach to building Balanced Scorecard – we show you how to start with a business problem and move to the indicators and actions that will be linked to the indicators;

During the coaching session we answer questions about the Balanced Scorecard design process, such as:

• What is the best number of indicators in each category?
• How many categories and sub-categories should we use?
• How can one define priorities with Balanced Scorecard?
• What is the best scale for weights?
• What to do if target values were achieved;
• How many tasks and indicators should be assigned to one employee?

This part of the training also includes some other key aspects about Balanced Scorecard. The main benefit of this training is that you will understand how to start with your strategic goal and create indicators that will help you measure your progress and achieve your strategic goal.

In the coaching part of the training we ask you to do 2 exercises, that will help you to start with your brainstorming process associated with Balanced Scorecard design.

Bonus

The bonus for this part is “How to Calculate Values of Indicators” a 3-page document that explains how to calculate the values of the Balanced Scorecard if you decided to calculate the performance manually.