eTraining: How to test and update the Balanced Scorecard
June 10th, 2010
In the part of the training will explain how to test your Balanced Scorecard system.
The duration of the training part: 35 min. Coaching part includes 1 exercise.
Welcome to Testing the Balanced Scorecard
In this part of the training we will discuss problems associated with testing current balanced scorecard and finding some problems inside, as well as regular update of your scorecard:
- Why we actually need to test and to update our Balanced Scorecard regularly;
- What are simple questions that you can ask your employees to test your Balanced Scorecard implementation quality;
- We summarize all main ideas about testing and updating the scorecard into the checklists;
Play example: Why testing the Balanced Scorecard is important
Play example: Testing if your scorecard is balanced
In the coaching part of the training we discuss:
- What if Balanced Scorecard is used by top management only?
- What if your employees work only to improve the values of indicators and not to achieve business goals?
- What if you have too many indicators?
- What communication channels should exists in the company for Balanced Scorecard;
- How to check if the scorecard is actually linked to your strategic goals;
- How to test Balanced Scorecard cascading and strategy maps in your company;


