eTraining: How to Test and Update the Balanced Scorecard

In this part of the training will explain how to test your Balanced Scorecard system.

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The duration of the training part: 35 min. Coaching part includes 1 exercise.

Welcome to Testing the Balanced Scorecard

In this part of the training we will discuss problems associated with testing the current Balanced Scorecard and finding some problems inside, as well as a regular update of your scorecard:

• Why we actually need to test and update our Balanced Scorecard regularly;
• What are the simple questions that you can ask your employees, so that you can test your Balanced Scorecard implementation quality;
• We summarize all of the main ideas about testing and updating the scorecard into the checklists.

Play example: Why Testing the Balanced Scorecard is Important

Play example: Testing if your Scorecard is Balanced

In the coaching part of the training we discuss:

• What if the Balanced Scorecard is used by top management only?
• What if your employees only work to improve the values of the indicators and not to achieve business goals?
• What if you have too many indicators?
• What communication channels should exist within the company for Balanced Scorecard?
• How to check if the scorecard is actually linked to your strategic goals;
• How to test the Balanced Scorecard cascading and strategy maps in your company;